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Privacy Policy

Welcome to our Privacy Policy page! When you use our website, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. Novelooks uses any data we collect to analyze the behavior of the website visitors to identify potential pitfalls; not found pages, search engine indexing issues, which content is the most appreciated, etc. When you share information with us, we can make our services even better for you. As you use our website, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security.

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. Novelooks makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, Novelooks does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other websites or other internet sources. As Novelooks cannot control these websites and external sources, Novelooks cannot be held responsible for the provision or display of these websites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these websites or external sources.

You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our website by email. If you receive promotional email from us and would like to opt out, you can do so by following the directions in that message.

Novelooks is processing the following personal data for everyone:
  • Cookies
  • IP address
  • Location of the user
  • Date and time
  • Title of the page being viewed
  • URL of the page being viewed
  • URL of the page that was viewed prior to the current page
  • Screen resolution
  • Time in local timezone
  • Files that were clicked and downloaded
  • Link clicks to an outside domain
  • Pages generation time
  • Country, region, city
  • Main Language of the browser
  • User Agent of the browser
  • Form interactions
  • Customers who participate in Novelooks paid membership program provide the following additional data:
  • First name
  • Last name
  • E-mail address
  • Username
  • Password
  • Processing your personal data such as cookies is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website which is getting better and better. Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.

    Our company: Novelooks
    Our web hosting provider: InMotion Hosting
    Payment processor: Stripe, Inc. (paying members only)
    Payment processor: PayPal (paying members only)
    Details of transfers to third country and safeguards
    We will not share or sell user behavior data with any other parties.
    We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For instance, additional member data (first and last name and e-mail address only) is shared solely with Stripe or Paypal for the sole purposes of payment processing. We do not retain credit card or billing address data. That is sent encrypted to Stripe or PayPal.
    We will take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data.

    We are keeping the personal data captured on this site for a period of six months. Additional member data provided with the explicit consent of users that have signed up to receive updates and offers and/or for the membership program is stored indefinitely but can be deleted upon request.

    As Novelooks is processing personal data on legitimate interests, you can exercise the following rights:
    Right of access: you can ask us at any time to access your personal data.
    Right to erasure: you can ask us at any time to delete all the personal data we are processing about you.
    The right to lodge a complaint with a supervisory authority
    If you think that the way we process your personal data with is infringing the law, you have the right to lodge a complaint with a supervisory authority. Whether the provision of personal data is part of a statutory or contractual requirement; or obligation and possible consequences of failing to provide the personal data.
    If you wish for us to not process any personal data, you can opt-out from it at any time. There will be no consequences at all regarding the use of our website.
    Member data is necessary for the use of the membership and must be retained throughout the course of the chosen plan. If you wish for member data to be deleted after the membership term is complete, please e-mail info@novelooks.com with the request.